POLICY
The following applies to all orders placed. If you have any questions or concerns, please let us know prior to placing your order.
To view our full Terms and Conditions contract, please click here.
PAYMENTS
All orders $100 & under or submitted with less than a two week notice, full payment is due upon ordering.
Orders $100+ can be split into two payments, initial payment will serve as the non-refundable retainer to secure your date in our books, remaining balance is due within two weeks from your order date. All payments are non-refundable.
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Any order placed directly online, full-payment is required!
RESCHEDULING | CANCELLATIONS
I understand that life happens, and that things can change unexpectedly. If there is any changes that need to made to your order, please advise as soon as possible. I will try my best to accommodate you but I can not guarantee that all changes will be granted.
DELIVERY
Delivery starts at $35 & can change depending on the location.
If you are in need of delivery services, please advise on your order form. "Meet-ups" are considered delivery and will be charged accordingly.
Delivery times are quoted within 1 hour time slots, please ensure that someone will be present once I arrive. I allow a 15-minute grace period, if no one is present at the time of delivery. All delivery fees are forfieted & pickup will have to be scheduled for a later time.
PICKUP
Pickup is available during the following times:
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Monday: CLOSED
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TUESDAY - THURSDAY:
6AM - 8AM OR 6PM - 7PM​
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FRIDAY:
6AM - 7:30AM OR 6PM - 7PM
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SATURDAY-SUNDAY
10AM - 12PM
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Please arrive during your scheduled pickup time!
No earlier/no later.
Pickup times are subject to change, you will be notified accordingly, if needed.
We are CLOSED on Monday! Should an order be needed for that day, please inquire for the day prior.
FEES
The following list the fees that you may see applied to your custom order request.
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Late Payment Fee:
+$5/Day (Applies to balances for everyday the payment is past due).
Under Two Weeks Notice Rush Order:
+15% of order total
Under One Week Notice
+25% of order total
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Delivery Fee: +$25
Same Day Delivery Fee: +$40
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Travel Fee:
+ $50 (Applies to orders outside of our service area, starting price only, please contact us for exact price).
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MEDIA
We reserve the right to use all photography of any sweets and/or services provided by Amour My Sweets LLC for advertising purposes.
ALLERGY &
DIETARY WARNING
Amour My Sweets LLC, is a home-based bakery where all items produced are made in a kitchen where allergens are present.
We unfortunately cannot cater to any severe allergies.
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Items may include & are not limited to the following:
Soy
Milk
Eggs
Peanuts
Tree Nuts
Wheat/Gluten
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THE CLIENT IS RESPONSIBLE FOR POINTING OUT TO GUEST OF ANY POTENTIAL ALLERGY HAZARDS.